I have developed my project locally when I try to upload it to the server at 000webhost, I cannot access files.000webhost.com even through WinScp. In the first option the browser returns me: "The server files.000webhost.com is taking too long to respond." And WinScp: "Time expired! (control connection) Connection failed.". According to what I have read in some forums, I have changed the password, restarted the site, also created a new account, and nothing.
It is definitely the router, I have tried using a mobile connection and I access without problem.
Any solution?.
I hope you can help me. Thank you
Edit: This is returned by the browser when I try to access files.000webhost.com:
And that is the program (winscp) that I use to upload the files via FTP:
I have contacted the internet company and they ask me if it might be necessary to open any ports. Do you know something?