Home / Questions / 420771
Accepted
prisma
Asked: 2022-01-15 10:27:36 +0800 CST 2022-01-15 10:27:36 +0800 CST

Woocommerce requests the email even though it is already filled

  • 772

My customers can't complete their downloadable orders placed through WooCommerce. The system is requesting an email address even though it is already filled in. How can i fix it?

Error message: Please fill in the email

php

1 Answers

  1. Best Answer

    Please check the features of that particular product, you may only have the "downloadable" option when it should also be "virtual". Simply activate it and go.

    Source: https://docs.woocommerce.com/document/woocommerce-order-status-control/

    • 1