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MNibor
Asked: 2020-09-26 09:42:32 +0800 CST 2020-09-26 09:42:32 +0800 CST

Problem with accents in sending emails

  • 772

I have a function in PHP where I process the mail that is the following

function enviarEmailST($email, $nombre, $asunto, $cuerpo){
require_once 'PHPMailer/PHPMailerAutoload.php';
$mail = new PHPMailer();
$mail->isSMTP();
$mail->SMTPAuth = true;
$mail->SMTPSecure = 'tls';// Enable TLS encryption, `ssl` also accepted
$mail->Host = 'mail.correo.com';//Modificar
$mail->Port = 237;//Modificar

$mail->Username = '[email protected]'; //Modificar
$mail->Password = 'password'; //Modificar

$mail->setFrom('[email protected]', 'Empresa - Soporte T$eacute;cnico');//Modificar
$mail->addAddress($email, $nombre);

$mail->Subject = $asunto;
$mail->Body    = $cuerpo;
$mail->IsHTML(true);
$mail->smtpConnect([
'ssl' => [
  'verify_peer' => false,
  'verify_peer_name' => false,
  'allow_self_signed' => true
]
]);

if($mail->send()) {
    return true;
} else {
    return false;
}
}

Occasionally when I set up what would be the sender I do 'Company - Technical Support' but when the mail is received, it does not consider the accents of the sender.

Meanwhile, I have a form from where I send the email.

<form class="ui form" role="form" action="envio.php" method="POST" accept-charset="utf-8" autocomplete="off">
<div class="ui segment">

    <div class="three fields">
        <div class="field">
            <label>Nombre de Usuario:</label>
            <input id="usuario" type="text" name="usuario" value="<?php echo $row['usuario']; ?>">
        </div>

        <div class="field">
            <label>Nombre y Apellido:</label>
            <input id="nombre" type="text" name="nombre" value="<?php echo $row['nombre']; ?>" >
        </div>

        <div class="field">
            <label>Correo Electrónico:</label>
            <input id="email" type="email" name="email" value="<?php echo $row['correo']; ?>" >
        </div>

        <div class="field">
            <label>Id Usuario:</label>
            <input name="id" id="id" type="text" value="<?php echo $id; ?>">
        </div>
    </div>

    <div class="field">
        <label>Asunto:</label>
        <input id="asunto" type="text" name="asunto">
    </div>

    <div class="field">
        <textarea id="cuerpo" type="textarea" name="cuerpo" rows=15 ></textarea>
    </div>

    <!--Botones de envío de la información-->
    <button type="submit" name="save" class="ui green icon button">
      <i class="send icon"></i>
      Enviar
    </button>

</div>
</form>

It turns out that if I put accents in the SUBJECT, they are also ignored when receiving the email, but if I put accents in what would be the BODY of the email, those IF IT TAKES THEM INTO ACCOUNT

Can someone tell me what is going on?

PS: I WANT TO CLARIFY THAT THE EMAIL IS SENT PERFECTLY... THE PROBLEM IS THE ACCENTS OF THE SENDING USER (I mean ME) AND THE ACCENTS OF THE SUBJECT

php

2 Answers

  1. Best Answer

    I had the same problem and I was able to solve it in the following way: you have to encode the subject so that it takes special characters as accents:

    $Subject = "=?ISO-8859-1?B?".base64_encode($asunto)."=?=";

    Also using the PHPMailer class we can configure it so that it is sent with UTF-8 character encoding using the " CharSet " parameter:

    // Activa la condificacción utf-8
$mail->CharSet = 'UTF-8';
    • 6

  2. the easiest and most practical solution is to convert the content to utf8 with the following function:

    $contenido=utf8_decode($contenido);
    • 2